Samsung Malaysia Electronics Securing Excellence at the CXP Best Customer Experience Awards 2023

In a world overflowing with choices, where brand loyalty hangs in the delicate balance of values and experiences, the CXP Best Customer Experience Awards shine a spotlight on those who truly excel. This year, Samsung Malaysia Electronics proudly stands as the recipient of the CXP Best Customer Experience Awards 2023.

This award recognizes the pioneers who are actively shaping the next chapter in customer engagement. Samsung's dedication to this philosophy is evident in its win. Taking the stage to accept the award was Mr. Teng Kah Wee, Head of Customer Satisfaction, Samsung Malaysia Electronics. "This win is a humbling recognition of our passionate efforts to place customer experience at the core of everything we do," Mr. Teng Kah Wee declared. "It validates our dedication to not just selling products, but building genuine relationships with our customers, understanding their needs and ensuring they feel valued and heard."

This win is not just a recognition of past achievements, but a powerful testament to the company's continued commitment to customer-centricity. It's a promise to keep pushing the boundaries of possibilities, to not just meet needs, but to exceed them with innovative solutions and personalized experiences.

For Samsung, this award is more than just a trophy. It is a powerful branding tool, a beacon that signals to the world that Samsung is not just a manufacturer of products, but a trusted partner, a value-driven brand and a leader in customer engagement.

In an era where customer experience is king, Samsung's victory is a resounding message that the future of engagement is about going beyond the product, about building relationships and about creating experiences that resonate with the hearts and minds of customers.

For more information on Samsung Malaysia, please visit: https://www.samsung.com/my/

Comments

AEON Bank and Malaysia Esport Federation Signed MoU to Nurture E-Sports Talents Among Local Youth

AEON Bank (M) Berhad and Malaysia Esports Federation (MESF) recently signed a Memorandum of Understanding (MoU), alongside two other strategic partners—Takaful Malaysia (Syarikat Takaful Malaysia Am Berhad) and Retromania. The MoU signing took place at Pavilion Bukit Jalil’s Exhibition Centre, with the signatories being Tsutomu Kamagata, Deputy CEO and Chief Corporate Management Officer of AEON Bank; YBrs. Naim Al-Amin, President of MESF; Hazruddin Hassan, Chief Marketing Officer of Takaful Malaysia; and an official representative from Retromania. The MoU signing ceremony was witnessed by YBrs. Suhaidi Alias, Sports Commissioner Malaysia; Afiq Fadhli Narawi, Vice President of MESF; Aizuddin Danian Izham Cheong, Chief Personal Banking Officer of AEON Bank (M) Berhad; and YBrs. Ahmed Faris Amir, CEO of Esports Integrated (ESI). The MoU signing was preceded by the launch of Piala Esports Malaysia and was followed by the full acceptance and commitment towards strict compliance to the ...

The Art of Effortless Exploration: How Galaxy AI Unlocks Seamless Travel

When it comes to travel, discovering hidden local attractions and engaging meaningfully with people and places can transform experiences into core memories. In this final edition of a three-part series on how Galaxy AI, together with Google AI’s capabilities, transforms everyday life, learn the best ways to travel smart and smoothly, with the right AI tools on hand. From planning your itinerary to chatting with locals and uncovering the history behind iconic landmarks, here’s how you can unlock better travels with Galaxy AI. Seamless communication for every moment Handle calls and messages with ease using Live Translate (left) and Chat Assist (right) to communicate clearly across languages. Now imagine you’ve just landed in Korea and need to confirm your hotel stay. You’re about to make a phone call, but the language barrier makes this simple question feel daunting. Live Translate is your secret weapon. Built into your Galaxy device , it...

Just Another Sunday Morning feat. Galaxy S25 Series

For many of us, Sundays hold a special place in the rhythm of a busy work week—a precious moment to recharge, pursue passions, and make the most of your time. With the Galaxy S25 Series by your side, every moment can become an opportunity to elevate both your favorite hobbies and daily tasks. Whether you are capturing memories, staying connected, or organizing your day, the Galaxy S25 Ultra, Galaxy S25+ or the Galaxy S25 are here to help you carve out another Sunday morning to be spent meaningfully, just the way you like it. “Sunday is a day for meetups and creating memories” Love spending time with friends or loved ones on weekends? A happy feeling might be your Sunday vibe as you head out to meet your favorite people and create memories together. Whether it’s a spontaneous selfie during brunch or filming a dance everyone just learned, the Galaxy S25 Ultra is a powerful companion that helps you create lasting memories. Experience improved color and next-l...

INDULGE

Search This Blog