In a world overflowing with choices, where brand loyalty hangs in the delicate balance of values and experiences, the CXP Best Customer Experience Awards shine a spotlight on those who truly excel. This year, Samsung Malaysia Electronics proudly stands as the recipient of the CXP Best Customer Experience Awards 2023. This award recognizes the pioneers who are actively shaping the next chapter in customer engagement. Samsung's dedication to this philosophy is evident in its win. Taking the stage to accept the award was Mr. Teng Kah Wee, Head of Customer Satisfaction, Samsung Malaysia Electronics. "This win is a humbling recognition of our passionate efforts to place customer experience at the core of everything we do," Mr. Teng Kah Wee declared. "It validates our dedication to not just selling products, but building genuine relationships with our customers, understanding their needs and ensuring they feel valued and heard." This win is not just a recognition of ...